Säker s'engage à fabriquer des produits pour chiens de première qualité.
Chaque article Säker est soumis à une fabrication et à des tests rigoureux, répondant aux normes de qualité les plus élevées.
Nos produits sont accompagnés d'une garantie fabricant à vie¹ , démontrant notre confiance inébranlable. Nous soutenons nos équipements avec confiance dans la conception méticuleuse et la recherche investie dans leur création : des équipements que nous confions à la vie de nos meilleurs amis.
Résolution de problème
SÄKER, à sa discrétion, enverra des pièces de rechange au client ou émettra une carte-cadeau électronique pour la valeur de remplacement totale du produit.
¹ Limites
Si un défaut survient à la suite à l'utilisation prévue du produit conformément aux instructions d'entretien pendant la période de garantie, nous réparerons ou remplacerons, à nos frais, le produit ou la pièce défectueuse.
Si un article ne remplit pas sa fonction principale pendant la période de garantie, il sera remplacé, sauf si cela est dû à une utilisation anormale du produit.
Si le produit s'écarte de sa conception prévue, il s'agit d'un défaut de fabrication. Les défauts de matériaux (fermetures éclair, boucles, tissus, etc.) ou de fabrication (coutures, confection, etc.) sont couverts par la garantie.
Également connue sous le nom d’usure cosmétique. Il s’agit de dommages qui surviennent naturellement et inévitablement à la suite d’une utilisation normale. Les pièces mobiles s’useront et les tissus se détérioreront et se décoloreront avec le temps. Et même si nous choisissons les meilleurs matériaux disponibles pour le produit, tous les matériaux se dégradent avec le temps avec l'utilisation et l'exposition aux éléments.
Tous les produits qui ne sont pas indiqués comme résistants à la mastication sur la page produit ne sont pas garantis. Comme nous tous, propriétaires de chiens, le savons, un chien peut mâcher tout ce qu'il souhaite.
Tant que vous ne donnez pas nos laisses, colliers ou autres produits à votre chien comme jouet à mâcher, nous pouvons garantir que votre équipement remplira parfaitement sa fonction.
Tout produit présentant des signes évidents de dommages causés par la mastication ne sera pas couvert, car il ne correspond clairement pas à la « conception prévue » indiquée ci-dessus.
La garantie ne couvre pas les défauts causés par des modifications, des réparations ou des pièces de remplacement par des tiers.
EN AUCUNE CIRCONSTANCE, QUE CE SOIT POUR RUPTURE DE GARANTIE, RUPTURE DE CONTRAT, NÉGLIGENCE OU AUTRE DÉLIT, OU TOUTE THÉORIE DE RESPONSABILITÉ STRICTE, SÄKER NE SERA RESPONSABLE DE TOUT DOMMAGE ACCESSOIRE OU CONSÉCUTIF.
Certains États n'autorisent pas l'exclusion ou la limitation des dommages accessoires ou consécutifs, de sorte que la limitation ou l'exclusion ci-dessus peut ne pas s'appliquer à vous.
Les clients situés dans un endroit éloigné devront couvrir la différence entre les frais d'expédition standard (couverts par SÄKER) et les frais d'expédition pour envoyer le remplacement à cet endroit éloigné.
Les harnais Säker ont été testés en cas de collision afin de garantir que l'intégrité structurelle de chaque pièce réponde aux normes établies par l'entreprise. Bien que Säker ne puisse pas prédire ni garantir le résultat d'un accident, l'entreprise peut promettre qu'elle a tout mis en œuvre pour créer un produit qui vous offre la tranquillité d'esprit que votre chien est protégé pendant votre voyage.
Säker Limited Warranty
By using your Säker products you agree to be bound by all the terms of this warranty. Before using your Säker product, please read this warranty carefully. If you do not agree to the terms of this warranty, do not use your product. Return your product to the authorized dealer of purchase. See the dealer's return policy for details and/or additional return requirements.
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This warranty contains a binding arbitration agreement and a class action waiver for United States residents. If you live in the United States, the binding arbitration agreement and class action waiver affect your rights under this warranty. Please read the text under the section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” carefully.
UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY OR CLAIM RELATING IN ANY WAY TO YOUR SÄKER PRODUCT, INCLUDING ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS WARRANTY, A BREACH OF THIS WARRANTY, OR THE SÄKER PRODUCT’S SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more about the American Arbitration Association and its rules for arbitration by visiting www.adr.org or by calling 800-778-7879. Since this warranty concerns a transaction in interstate or international commerce, the Federal Arbitration Act will apply.
The filing fees to begin and carry out arbitration will be shared between you and Säker, but in no event will your fees ever exceed the amount allowable by the American Arbitration Association, at which point Säker will cover all additional administrative fees and expenses. Säker waives its right to recover attorneys’ fees in connection with any arbitration under this warranty. If you are the prevailing party in an arbitration to which the Supplementary Procedures for Consumer-Related Disputes applies, then you are entitled to recover attorneys’ fees as the arbitrator may determine.
The dispute will be governed by the laws of the state or territory in which you resided at the time of your purchase (if in the United States). The place of arbitration will be Quebec, Canada, or your county of residence (if in the United States). The arbitrator will have no authority to award punitive or other damages not measured by the prevailing party's actual damages, except as may be required by statute. The arbitrator will not award consequential damages, and any award will be limited to monetary damages and will include no equitable relief, injunction, or direction to any party other than the direction to pay a monetary amount. Judgment on the award rendered by the arbitrator will be binding and final, except for any right of appeal provided by the Federal Arbitration Act, and may be entered in any court having jurisdiction. Except as may be required by law, neither you nor Säker nor an arbitrator may disclose the existence, content, or results of any arbitration under this warranty without the prior written consent of you and Säker.
ANY DISPUTE, WHETHER IN ARBITRATION, IN COURT, OR OTHERWISE, WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS. SÄKER AND YOU AGREE THAT NO PARTY WILL HAVE THE RIGHT OR AUTHORITY FOR ANY DISPUTE TO BE ARBITRATED AS A CLASS ACTION, A PRIVATE ATTORNEY GENERAL ACTION, OR IN ANY OTHER PROCEEDING IN WHICH EITHER PARTY ACTS OR PROPOSES TO ACT IN A REPRESENTATIVE CAPACITY.
NO ARBITRATION OR PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER ARBITRATION OR PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES TO ANY SUCH ARBITRATION OR PROCEEDING.
Exceptions to Binding Arbitration Agreement and Class Action Waiver
IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, THEN: (1) you must notify Säker in writing within sixty (60) days of the date that you purchased the product; (2) your written notification must be mailed to Säker at 7 ch de place tournesol, Saint-Donat-de-Montcalm, J0T2C0, Attn: Legal Department; and (3) your written notification must include (a) your name, (b) your address, (c) the date you purchased the product, and (d) a clear statement that you wish to opt out of the binding arbitration agreement and class action waiver.
In addition, you may pursue a claim in small claims court in your county of residence (if in the United States) or in Quebec, Canada. In such case the provisions of the section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents)” will not apply.
EXCLUSIONS AND LIMITATIONS
TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE EXPRESSED ABOVE. SÄKER DISCLAIMS ALL STATUTORY AND IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND WARRANTIES AGAINST HIDDEN OR LATENT DEFECTS, TO THE EXTENT PERMITTED BY LAW. IN SO FAR AS SUCH WARRANTIES CANNOT BE DISCLAIMED, ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE. SOME STATES (INCLUDING NEW JERSEY) AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
SÄKER WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF SÄKER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME STATES (INCLUDING NEW JERSEY) AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING SÄKER’S NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, NO MATTER WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), SÄKER MAY, AT ITS SOLE AND EXCLUSIVE OPTION AND IN ITS DISCRETION, REPAIR OR REPLACE YOUR PRODUCT, OR REFUND ITS PURCHASE PRICE. AS NOTED, SOME STATES (INCLUDING, NEW JERSEY) AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
HOW THE LAW APPLIES
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state, province to province, and country to country. This warranty applies to the greatest extent permitted by applicable law.
GENERAL
No employee or agent of Säker may modify this warranty. If any term of this warranty, other than the class action waiver, is found to be unenforceable, that term will be severed from this warranty and all other terms will remain in effect. If the class action waiver is found to be unenforceable, then the entire section titled “Binding Arbitration Agreement; Class Action Waiver (U.S. Residents Only)” will not apply. This warranty applies to the maximum extent not prohibited by law.